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“ITS A YES” To Pega Low Code Development Platform

Published at: August 28, 2020

Until now, enterprises had to code from scratch or purchase a packaged app and then customize it as per unique business requirements. This in turn ends up with a greater cost and time-consuming development process.

With Pega Low Code Development platform you can create a standard in your business application and drastically cut down the cost of traditional app development and other related operational expenses.

What is Pega Low-Code App Development Platform:

This platform is a low-code factory approach that enables developers to develop enterprise apps with low or zero coding stress. Business users, developers, and IT can collaborate, build, and deliver brilliant applications from one comprehensive environment. It provides leverage to organizations to build apps quicker and smarter. It additionally speeds up the customization process of app development and support to the most complex enterprise use cases.

Key Features Of Pega Low Code Platform:

  • Enhance productivity in one agile environment
  • Cosmos design system
  • Higher quality application
  • Quick and powerful integration
  • Earlier business value realization
  • Greater Transparency & visibility
  • Greater Agility
  • Case management & BPM for regular flawless operations

Critical Challenges Fixed By Pega Low Code Platform:

In most general cases, the low-code application development software supports two types of users

  1. Business/power users who remain in search of the software that makes it simple to design & build simple applications.

This group of users faces the following challenges:

  • Not fluent in a programming language
  • An accurate translation of business requirements into functional capabilities
  • Ability to respond faster to changing product, market, or campaign requirements
  • Limited knowledge of governance, control, and policy management 
  1. IT departments who need software that assists develop more complex processes and integrations while support to automate the app development process. 

This group of users faces the challenges:

  • Modification of legacy systems
  • Collaboration with stakeholders timely
  • Enterprise-wide governance
  • Software toolkits that limit collaboration
  • Project overload/restrictions on IT staff availability

Pega low-code app development platform provides a simplified, graphical UI commonly supported from limited functions and basic apps to complex enterprise app development. On the other hand, Pega low-code app factory strategy leverages visual tools that let business experts build the applications faster and without writing code. It offers governance frameworks to leverage, reuse, and collaborate with IT in order to assure quality, security, and sustainability. 

Benefits Of Using Pega Low Code Platform:

  • Helps organizations to build agile applications quickly
  • Reduce 1/10 app development cost
  • Speed up x10 times the app development process
  • Enhance productivity to build more apps in less time
  • Better customer experience
  • Efficient risk management & governance
  • Faster digital transformation
  • Give end-to-end developer experience

Success Stories:

An American leading  scientific research organization Air Force Research Laboratory has built a powerful platform with the help of Pega Low Code capabilities that help them to improve data quality for empowered decision-making.

Siemens AG is a German multinational conglomerate company that has created a new Global Master Data Management solution with the support of the Pega Low Code. This solution helps them in reducing 65% of customer onboarding time and automating data validated at initial data entry points. 

With Pega’s low-code platform, Optum, a part of UnitedHealth Group, was able to move the lead business architect to the business side. It drastically enhances the delivery due to subject matter expertise. By connecting data across the enterprise, Optum also designed a chargeback model to track spending down to a clinician-level with Pega assistance.

Crochet Technologies

Crochet Technologies is a Global Information Technology (IT) Services and Solutions company. With the silver partnership of Pega, Crochet helps organizations in streamlining and automating business processes.  Crochet offers end-to-end services from business consulting, development, design, and managed support in Pega space. With Crochet’s deep business acumen, world-class project delivery and leadership capabilities, we are supporting companies in building the most powerful application quicker and with low code capabilities. These applications help them to drive powerful outcomes in business.

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Don’t Waste Time! 3 Facts Until You Reach Your Case Management Needs

Published at: August 24, 2020

Whether it’s a small business or an enterprise, everyone faces the common challenge of maintaining lengthy, time-consuming documentation track of records. 

For instance, 

  • In the finance industry, customer needs are addressed, cash flow is managed, inventories are conducted, among other things.
  • In the field of medical industries, patients must be partnered with the correct physician, provided reliable services, supplied medication, and given accurate documentation of their medical history. 
  • In law firms, they have to answer client questions, refer clients to a suitable lawyer, handle simple to complex cases, schedule court cases, and perform required documentation of all cases.

Well, all these are quite complicated processes that are extremely collaborative and information comprehensive. For smooth and correct implementation of these tasks, you have to choose a system that can complete them in an automated and efficient manner. Case management is the perfect solution to this.

1. What Is Case Management Software?

“Case management” is a subjective term that indicates various things to different people. It can be as easy as a contact management and organization application. Or, it can be as complex as an end-to-end legal platform which allows you to investigate every action on a case. Basically, case management software is driven by data the information you collect from multiple sources. This comprises:

  • Case documents
  • Clients
  • Third parties, or more 

Or in technical words, case management software is a data-driven solution that lets you efficiently implement your legal processes by managing each step on a data level.

What actually case management performs for the companies?

Case management comes up with a dynamic structure for implementing non-routine unpredictable business processes that lack coordination of multiple tasks and difficult decision-making.

2. Remarkable Benefits Of Case Management Software:

Effective resolution of cases

Case management software gives one solution to manage multiple cases. This improves productivity and efficiency. 

Enhanced transparency

Its workflow elements contribute to enhanced transparency in all processes.

Customized customer care

Customers are given a more customized experience through various means like analytics, live chat software, or messaging apps. Customer profiles can be pulled out so customer service reps can accurately fix the queries of the customer.

Prompt access to information

An integrated system advances up searching for information required to solve a case.

Self Service Portal

Some case management systems can be utilized to give customers self-service portals that allow them to fix issues on their own.

3. What To Look For In The Case Management System?

As there are many case management systems available in the market, but it’s essential to choose the one that exactly meets your business’s tracking, communication, and reporting requirements. And while features are valuable to look at when selecting which system to choose, there are vital questions to analyze:

  • Does the provider give quality, ongoing support?
  • Can the system be configured to match your industry’s unique demands?
  • Can the software grow and adapt to your industry?
  • Is it accessible to recover and report on the data you gather?
  • Can you make minor system modifications without having to go through the provider?

The Best Case Management System Provider:

We compared many softwares and basis the above-mentioned factors, we found Pega is the best award-winning case management solution that has multi industry niche experience handling complex processes quite smoothly. The solutions are specially designed to address the challenges companies are facing nowadays with a simple low code approach.

In a nutshell, if you want to run your business smartly through a reliable case management software, you can consider Pega! We are silver partners for Pega and can help you assist your business with your Case Management needs.

Crochet Technologies is a Global Information Technology (IT) Services and Solutions company. Crochet’s Pega competency helps streamline and automate business processes across industries. Crochet offers end-to-end services from business consulting, development, design, and managed support in Pega space. With Crochet’s deep business acumen, world-class project delivery and leadership capabilities, we assist companies in making the most of BPM investments for driving their business value.

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Does Your Sale Need A Lift? Try Pega Sales Automation

Published at: August 24, 2020

Mobile devices are emerging as a powerful tool providing phenomenal opportunities to the sales team. These devices offer fantastic opportunities for sales representatives and managers to automate different processes and perform an array of work like checking email and schedules tasks, sharing files, accessing documents and collaborating with their co-workers effortlessly.

That’s why every well-developed organization considered mobile applications the most reliable and efficient platform to achieve success in lifting sales.

The purpose of providing mobile devices to the sales team is usually getting the deft and diligent performance. Improvement in sales performance depicts that you’re saving the time it takes to get things completed that ultimately ends in financial savings for the business.

But, the substantial fact is that you don’t have to settle for just boosting productivity. You have to look for solutions that can aggressively drive more sales and energize your sales teams. And, for this purpose, Pega Sales Automation which works equally seamlessly on mobile can be a game-changer.

The Pega Sale Automation application is specially designed for the mobile sales rep or manager and gives an intuitive user experience to automate and streamline common sales activities. In addition to that many other features of this application make it a perfect tool to choose.

Salient Features Of Pega Sales Automation:

  • Automate & accelerate the sales process
  • Less time on updating system or hunting content
  • Instant access to important sale info
  • More time with potential customers
  • Keep progressing sale efforts 24×7
  • Online & offline access to sale reminders
  • Informed actions in real-time
  • Seamless customer experience
  • Improve sales management performance
  • As responsive as on the desktop version
  • Easy to use application

Crochet Technologies (www.crochetech.com) is a trusted silver partner with PEGA and has successfully delivered on Sales Automation requirements in Banking, Financial Services, Insurance, Government & Telecom clients. While building the application, their primary focus is always gathering information about clients’ current objectives and then applying the best practices to action.

More About Crochet Technologies

Crochet Technologies is a Global Information Technology (IT) Services and Solutions company.

Crochet’s Pega competency helps streamline and automate business processes across industries. Crochet offers end-to-end services from business consulting, development, design, and managed support in Pega space. With Crochet’s deep business acumen, world-class project delivery and leadership capabilities, we assist companies in making the most of BPM investments for driving their business value.