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Appian

Customers Are The Backbone Of Financial Service Institutions! Are You Engaging Them Rightly?

Published at: October 29, 2020

No wonder, customer loyalty is the backbone of financial service institutions, and without a backbone your business is certainly not going to stand very straight or very tall. But developing good relationships with customers is not an easy task.

Building customer engaging strategies are only possible if you have a clear idea about your customers’ requirements. If you know how to meet their expectations and serve them with the most effective solutions. Well, to make this happen, you have to invest lots of time, money and efforts. You have to verify many complex factors. Still you can’t be sure whether the strategy will work or not.

There is one other economical and effortless way, Appian Contact Center Automation services.

Appian is a low code BPM platform that enables financial institutions to work across legacy silos and deliver quick customer services. In addition to this, Appian makes it possible to modernize customer contact capabilities and help call center representatives in various ways, for example:

  • Provide a unified, 360-degree view of the customer
  • Freeing up agents for more challenging support issues for example changing fees, initiating account level changes, and exception resolution
  • Improve customer engagement and contact center through personalized customer experience
  • Offer seamless omni-channel engagement

This way you can understand what your customer wants and deliver them the exact services without wasting lots of time, money and efforts!

How Can You Utilize Appian Contact Center Automation Services?

Here is the Key to Reserving Your Customers

To explore Appian Contact Center Automation services, Crochet Technologies can help you. We are Global partners of Appian and help Financial service institutions to explore the Appian services in the way their business needs. We have a team of experienced professionals who are expert to understand your business requirements and the way to cater customers’ demands. We can assist you in engaging your customers rightly and growing your business beyond expectations.

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Appian

Say ‘Yes’ To A Smooth Asset Management Process

Published at: October 29, 2020

Key challenges in managing company’s assets:

Some of the biggest issues facing asset management are the hurdle with monitoring and managing existing assets manually. When your assets have been on the grid for years, it can end up as a loss or compromised.

These are the most common challenges finance firms probably faced while implementing the asset management process:

  • Manual data entry, error-ridden processes, or inaccurate data
  • Unorganized asset management process
  • Lack of authority to enforce asset management policies
  • Poor or non-existent change management
  • Little to no tracking and reporting of real-time asset value and location
  • Failure to assess the potential data risk or prevent it

Solution to fix these challenges:

Solving the 4 Key Challenges Facing Asset Managers | Fenergo

Appian asset management is the solution that can help you in fixing all challenges seamlessly. It offers a unified platform approach to asset managers that help them to:

  • Minimize costs and invest in future-state capabilities
  • Improve legacy processes
  • Seamlessly maintain regulatory compliance
  • Reduce risk management
  • Decrease trading errors

Clearly, Appian asset management services help financial firms and banks in executing the process more effectively and successfully.

How can you explore Appian Asset Management services:

Crochet Technologies is Global partners of Appian and helps you in exploring the Appian Asset management services in the way you want. We assist clients to drive digital transformation in business through Appian low code BPM platform. We’ve combined our multi-year experience and extensive tech industry knowledge to serve many leading banks, financial institutions and government sectors.

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Appian

Are You Finding it Difficult Managing your Bank’s Lending Process? We may have a Solution!

Published at: October 7, 2020

Still there are many banks, financial lenders and insurance companies who track their outstanding dues and their sales activities in spreadsheets, calendars, and notebooks without a centralized system. It’s quite difficult for management to measure progress or develop predictable forecasts. They need a unified loan management platform that can enable them to assimilate information and launch loan applications across a variety of channels and categories.

By acknowledging these facts, Appian offers reliable solutions that efficiently automate lender processes and integrates multiple system interactions. These solutions are developed to simplify loan processes, improving user experience, and automate reporting and compliance.

Appian Loan Origination:

Appian Loan Management solutions help businesses in the entire origination process, from application to funding. These solutions come up with many benefits for organizations that efficiently drive more revenue such as:

  • Reduce complexity and enable faster funding to speed loan origination 
  • Assimilate data from disparate sources and stakeholders
  • Serve customers in a better way

Appian Loan Management:

The dynamic regulatory environment and complex loan process make it challenging for the financing sector to manage loan activities accurately. Due to the mismanagement of loans, they have to face loss in lending volume. Appian loan management solution can efficiently address these challenges and serve them with the following capabilities:

  • More visibility to third-party collection providers for the overall management of at-risk programs
  • Integrate legacy systems and different data sources for more agile reporting and decision-making
  • Adhere to local, product and customer-specific regulatory guidelines

Trusted By Leading Banks & Financial Industries: 

Employee experience: the five practices that will create a more 'human'  workplace | HRZone

Bank of Tennessee competes with large national banks through superior speed and customer responsiveness by involving Appian loan origination solutions. They have experienced an enhancement in the efficiency of straight-through processing using the platform’s integrated business rules, alerts, escalations while building a mobile and social strategy.

Similarly, Appian is trusted by many leading lenders, i.e. Addiko bank, Bendigo bank, Commerce bank, City National bank and many others.

Crochet Technologies

Crochet Technologies is a Global IT Solution & Service company that streamline and automate different business processes with the partnership of Appian. Crochetech provides end-to-end business services to the Banks, Insurance, Financial services & Government sector. With Crochet’s deep business acumen, world-class project delivery and leadership capabilities and most importantly Appian partnership, you can adopt the advanced features of Records technology in your organization and abolish data silos.

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Appian

Launching A New Product? We Can Streamline Your Launching Process!

Published at: October 7, 2020

Frequent changes in the banking and financial industries make it challenging to match the pace of the current market. New technology, improved regulation, and the development of digital channels have come together to make an interesting time for banks & financial industries.

Introducing new products is now hyper-paced for every financial business and more essential to success than ever. Remaining relevant, maintaining growth and introducing new markets can expand profit potential. If the financial firms want to drive great revenue in the business, they should introduce advanced technologies and feature-enriched products in the market. The process of launching new products is full of challenges. 

But now you can implement this process quite smoothly and error free with Appian low code platform for new business and product launch.

How Does Appian Help In New Product Launch?

The financial institutions can manage the full lifecycle of introducing new banking products and services from concept to post-launch monitoring and optimization. They can improve the product launch process by real-time monitoring of product launch processes, tasks, and statuses.

Also Appian’s enterprise low-code application platform helps them to accelerate time to value through streamlined processes and orchestrated launch tasks. They can successfully launch a new product by just considering country-specific launch sequences and regulations

What Benefits Industries Can Utilize With Appian?

Appian low code platform helps financial industries in various ways:

  • Automate product launch process
  • Efficiently manage the campaign
  • Deliver intelligent process automation
  • Give actionable information views
  • Real-time collaboration
  • Coordinate activities and approvals
  • Provide secure access to vital information

Crochet Technologies: www.crochetech.com

In a nutshell with the right implementation of Appian low code Platform, Crochet Technologies can help you create Long Term Business Impact by Reducing Cost, Increasing Customer Satisfaction & Delivering Customer Success.

Categories
Appian

Why Should You Consider Appian Intelligent Automation?

Published at: September 25, 2020

If we want to operate our business successfully, we must change our preconceived plans and embrace scientific & technological enhancements. Also, we have to equip leaders to observe the emergence of a crisis and make more informed decisions before it becomes catastrophic. To make this happen, Intelligent Automation is the best way. This technology is programmed to automate and streamline different business processes to ease your burden and reduce the operation cost.

What Does Intelligent Automation Do?

Intelligent automation is the perfect combination of Artificial Intelligence and Automation. It blends the power of BPM, RPA with low-code development to drive the most successful outcomes in business by optimizing the customer experience. It helps to automate the time-consuming manual repetitive tasks and process much volume of complex data very easily.

How Intelligent Automation Helps Businesses To Grow Faster:

Intelligent automation is a modern technology that has the potential to innovate in the current industry landscape and change the way things are performed for better results. Due to its diverse business benefits, it has become the first choice for businesses to streamline complex processes.

The unique benefits businesses can get with the technology are:

  • Enhance Productivity
  • Better Customer Service
  • Lessens Human Error At Great Extent
  • Run your business round-the-clock
  • Improve operational efficiency
  • Reduce business expenses
  • Improve business and IT collaboration

If you want to empower your business to work quicker, smartly and automatically, you must invest in Intelligent Automation.

Successful Intelligent Automation Cases

Automated Customer Service – Different technologies for example BPM, Case Management and Low-code combined with RPA and AI to enhance the Customer Experience like never before.

Intelligent Delinquency Prediction – Supports Machine Learning and BPM to pick up early signs of borrower’s financial distress before the loan becomes delinquent

Automated Invoice Processing – Supports the power of RPA and BPM to obtain end-to-end automation, transforming invoice processing by automating manual activities

About Crochet Technologies:

Crochet Technologies is a Global Information Technology (IT) Services and a trusted partner of Appian. With Crochet’s deep business acumen, world-class project delivery, and leadership capabilities, we assist companies in accessing the intelligent automation for driving their business value.

Categories
Appian

Appian Process Modeler

Published at: September 21, 2020

With Appian, combine the power of business process management with the speed of low-code development and accelerate your digital transformation.

In this short video, get a taste of how the Appian Process Modeler works. Crochet Technologies is Partner with Appian Platform.

Categories
Appian

This is Appian

Published at: September 17, 2020
Categories
Appian

All you need is Appian Intelligent Data Processing (IDP) to get started with Automation

Published at: September 2, 2020

Data is considered the most pivotal element of a business.  It is crucial to the organization’s progress and day-to-day workflow. But the biggest challenge nowadays businesses face, despite having an excess of data is utilizing this data in a systematic manner that is most relevant to their success. Managing this huge amount of inflowing data becomes challenging for the human workforce. Here comes the Appian Intelligent Document Processing technology comes forward to help organizations in automating the process of data handling.

What Is Appian Intelligent Data Processing?

Appian Intelligent Document Processing (IDP) is a pre-built solution that automates the data extraction process from forms very quickly. It converts unstructured data locked in documents to structured data. To perform this task, Appian uses the two advanced technologies – machine learning and Artificial Intelligence by humans when required. 

How Does the Appian IDP application work?

The IDP application employs Appian Document Extraction to convert unstructured data from PDF documents into structured data. This data can be saved in your database to be utilized by your applications. In addition to that, it appends an original classification step to recognize your documents using machine learning services that are accessible for free using Appian AI. It works perfectly with fairly standard forms that directly hold related information in each document.

What Makes IDP Better Than Other Applications?

Intelligent Data Processing is powered by Appian AI, which includes Google Cloud’s best-in-class AI services out-of-the-box. With Appian AI technology, you can build intelligent AI-powered enterprise applications through Appian low-code platform. In addition to that, Appian AI incorporates the following Google Cloud AI services:

  1. Natural Language                              
  2. Document AI
  3. Cloud Vision
  4. Auto ML
  5. Cloud Storage
  6. Translate

How Appian IDP Helpful For Enterprises?

The list of reasons that make IDP application best to use for enterprises:

  • Quick to install. AI models can be trained in hours.
  • Work on Appian’s low-code automation platform. The building or extending apps are up to 20x quicker than traditional coding process
  • Provide the fastest solution to document processing. People can start using it immediately.
  • As a triple-crown leader in automation, low-code, and case management, Appian can manage the complicated enterprise demands easily.
  • Appian platform provides leverage to completely customize IDP as per business unique requirements.
  • IDP leverages state-of-the-art AI, which responds instantaneously to document format changes.

Crochet Technologies:

Crochet Technologies is a Global IT Solution & Service company that streamline and automate different business processes with the partnership of Appian. Crochtech provides end-to-end businesses from Insurance, Financial services providers to Government. With Crochet’s deep business acumen, world-class project delivery, and leadership capabilities and our Appian partnership, you can advance with Intelligent Document Processing application and maximise the ROI for your existing BPM investments.

Categories
General

It’s A Mobile-First World. Is Your Organization A Part Of It?

Published at: September 1, 2020
The target of every organization is always to boost its brand reputation, audience base, sales, and revenue generation. But the real challenge comes when you have to seek the method that is actually helpful in performing all these and find multiple growth opportunities and generate hefty revenues. And, here comes mobile applications. 

Undeniably, today mobile has become a buzzword in the world. According to a survey, approximately 99% of the total population prefer to perform their crucial tasks through mobile devices. It simply depicts if you will provide them  with engaging mobile apps that can ease their burden and come up with seamless user-experience, it will help you in observing the results in business you really wish to achieve. Thus, the secret to grow your business beyond expectations is agile and instant business mobile applications.

Appian Mobile Development – Capitalize Your Organization On Mobile Revolution: 

Appian helps you to build native mobile applications quickly that work across devices. It will help your organization to go mobile directly and align with the mobile expectations of employees and customers. This way you will be able to intensify the pace of business and generate heavy revenue. 

Salient Features Of Appian Mobile Development Platform:

Appian mobile app development platform comes up with the following features that allow you to  utilize many significant benefits:

Low-code developer tools
With visual drag-and-drop and point-and-click design tools, you can develop the apps 20 times quicker than the traditional development process.

Real-time testing
Appian applications come with build it & go features. When testing performs as you design, your apps can be in the hands of users quickly.

Run-on any device
Appian’s patented-pending SAIL technology depicts you never have to build for iOS and Android individually. Just build once, and your app works natively and as expected on virtually any device.

Centralized UI functionality
The centralized User Interface feature also makes the Appian mobile apps best to use. You can manage and apply style sheets and branding, with UI frameworks that assure a steady look and feel in no time flat.

Crochet Technologies

Crochet Technologies is a Global Information Technology (IT) Services & Solutions company. With the partnership of Appian, Crochet is helping the organization to have mobile-first mentalities by leveraging Appians secure, powerful low-code platform. You can roll more user-friendly mobile applications for your organizations now without the need to code.